e-Government and e-Inclusion. The Role of the Public Libraries

The aim of this paper is to present and discuss opinions of the librarians on the role of public libraries as intermediaries in access to public information and services in Poland. The assumption is that Polish public libraries, following the example of United States and United Kingdom, could fulfill the role of intermediaries in access to e-government, empowering citizens and promoting e-inclusion. The data collection was executed through an online survey, which was subjected to libraries in three voivodeships.