Development determinants of local government unit's profiles

The main task of local government units is to meet the needs of residents. Yet, not only residents are customers of local governments units. These include also local businesses and their contractors, tourists and many others. Their expectations from local government units are often contradictory. Given the complexity of customers and their expectations, local governments are not able to equally satisfy all their needs. This results in specialization and development of local government units’ profiles. This article presents the determinants for development of such profiles. In particular, it examines the role of specific resources, management, history, social capital and external factors.