Quality criterion in measuring the efficiency of health facilities
Quality criterion in measuring the efficiency of health facilities
Abstrakt (EN)
The paper describes one of the most popular methods of estimating the efficiency of health facilities – DEA (Data Envelopment Analysis). We highlight its practical and important role in examining the efficiency of health facilities. At the same time (by adopting a critical approach to the method-ology), we propose to expand it with an additional quality dimension. The DEA method, enriched with the quality dimension, completes the notion of efficiency of a health facility and provides an effective measure for assessing a health facility’s performance. The proposed approach is new and it bridges the gap observed in the approach to investigating into the efficiency of health facilities.