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Intercultural communication within a Chinese subsidiary of a Western MNC: Expatriate perspectives on language and communication issues

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dc.abstract.enThis study investigates Polish expatriates’ stories of encounters with local personnel in a Chinese subsidiary of a Western multinational company. A narrative analysis of the stories produced important insights into Polish-Chinese communication in an intra-subsidiary context. Low proficiency in the host language was a serious obstacle to expatriate socialization and a source of expatriates’ exclusion and social isolation in the workplace, which often led to stress, frustration, and negative attitudes toward collaboration with local personnel. Language-related issues prevented the expatriates from acquiring information from Chinese superiors, learning about problems within a team, and participating in decision-making. The findings of this case study relate to communication challenges in the Chinese subsidiary, expatriates’ accounts of how they overcame communication difficulties, and their reflections on what fostered and hampered intercultural communication.
dc.affiliationUniwersytet Warszawski
dc.contributor.authorWilczewski, Michał
dc.contributor.authorSøderberg, Anne-Marie
dc.contributor.authorGut, Arkadiusz
dc.date.accessioned2024-01-25T04:21:38Z
dc.date.available2024-01-25T04:21:38Z
dc.date.issued2018
dc.description.financeNie dotyczy
dc.description.number6
dc.description.volume37
dc.identifier.doi10.1515/MULTI-2017-0095
dc.identifier.issn0167-8507
dc.identifier.urihttps://repozytorium.uw.edu.pl//handle/item/109481
dc.identifier.weblinkhttps://www.degruyter.com/document/doi/10.1515/multi-2017-0095/html
dc.languageeng
dc.pbn.affiliationlinguistics
dc.relation.ispartofMultilingua
dc.relation.pages587-611
dc.rightsClosedAccess
dc.sciencecloudnosend
dc.subject.enexpatriate
dc.subject.enintercultural collaboration
dc.subject.enintercultural communication
dc.subject.enmultinational company (MNC)
dc.subject.ennarrative
dc.titleIntercultural communication within a Chinese subsidiary of a Western MNC: Expatriate perspectives on language and communication issues
dc.typeJournalArticle
dspace.entity.typePublication