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Fairwork Poland Ratings 2024: Intermediation Undermining Workers’ Rights in the Platform Economy

Uproszczony widok
dc.abstract.enEstimates indicate that over 480,000 workers provide labour through these platforms, with numbers steadily rising. However, policymakers have largely focused on consumer safety, overlooking critical issues such as job security and worker protections. Research shows that these platforms often rely on complex contractual relationships and mediate employment through the use of intermediaries, complicating workers’ access to social security and undermining their labour rights. This report provides the first comprehensive analysis of the working conditions faced by platform workers in Poland. The study examines six platforms in the ride-hailing and delivery sectors, where platform work has the most significant role. These platforms – Bolt, Freenow, Glovo, Pyszne.pl/Just Eat Takeaway, Uber, and UberEats – are scored against five Fairwork principles which consider fairness of pay, conditions, contracts, management, and representation. The scoring process draws on desk research, interviews with platform workers, and platform managers, with points awarded when researchers find evidence demonstrating compliance with the Fairwork principles.
dc.affiliationUniversity of Warsaw, Poland
dc.affiliationOxford Internet Institute, United Kingdom
dc.affiliationWZB Berlin Social Science Center, Germany
dc.affiliation.departmentWydział Socjologii
dc.affiliation.otherKatedra Socjologii Ekonomicznej i Spraw Publicznych
dc.contributor.authorMuszyński, Karol
dc.contributor.authorKowalik, Zuzanna
dc.contributor.authorKuttler, Tobias
dc.contributor.authorGraham, Mark
dc.date.accessioned2025-05-27T09:21:06Z
dc.date.available2025-05-27T09:21:06Z
dc.date.issued2024
dc.description.physical49
dc.description.versionfinal_published
dc.identifier.orcid0000-0003-1697-0485
dc.identifier.urihttps://repozytorium.uw.edu.pl//handle/item/166467
dc.identifier.weblinkhttps://fair.work/en/fw/publications/fairwork-poland-ratings-2024/
dc.languageen
dc.pubinfoWarsaw, Poland; Oxford, United Kingdom; Berlin, Germany
dc.publisherFairwork
dc.rightsFairUse
dc.share.typePUBLISHER_WEBSITE
dc.subject.enLabour platforms
dc.subject.enjob security
dc.subject.enBolt
dc.subject.enFreenow
dc.subject.enGlovo
dc.subject.enPyszne.pl/Just Eat Takeaway
dc.subject.enUber
dc.subject.enUberEats
dc.subject.enfive Fairwork principles
dc.subject.enfairness of pay
dc.subject.enconditions
dc.subject.encontracts
dc.subject.enmanagement
dc.subject.enrepresentation
dc.titleFairwork Poland Ratings 2024: Intermediation Undermining Workers’ Rights in the Platform Economy
dc.typeReport
dspace.entity.typePublication