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Cultural differences, stereotypes and communication needs in intercultural communication in a global multicultural environment: The employees’ perspective

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dc.abstract.enThis study examines the personal opinions of Chinese employees working in a multicultural environment on the relationship between cultural diversity and the efficacy of their communication in a multicultural environment. To better understand the connection between cultural background and efficient business communication, we conducted a questionnaire survey in 2014 among 20 employees from a Chinese subsidiary of a European top global manufacturing company. Analyses showed that even if the respondents expressed negative effects of cultural differences on communication, they also manifested positive attitudes toward intercultural interactions. Moreover, ignoring or even disrespecting the different cultural values of interactants were regarded as basic barriers in intercultural communication, and such barriers can be avoided when a different cultural background is respected. Although cultural differences were considered to hinder the respondents’ performance and often to be a source of dissatisfaction, they did not discourage them from entering into intercultural communication.
dc.affiliationUniwersytet Warszawski
dc.contributor.authorWilczewski, Michał
dc.contributor.authorGorbaniuk, Oleg
dc.contributor.authorGut, Arkadiusz
dc.date.accessioned2024-01-24T21:14:33Z
dc.date.available2024-01-24T21:14:33Z
dc.date.copyright2017-03-01
dc.date.issued2017
dc.date.openaccess60
dc.description.accesstimeAFTER_PUBLICATION
dc.description.financeNie dotyczy
dc.description.versionFINAL_PUBLISHED
dc.description.volume43
dc.identifier.issn1404-1634
dc.identifier.urihttps://repozytorium.uw.edu.pl//handle/item/104018
dc.identifier.weblinkhttp://www.scopus.com/inward/record.url?eid=2-s2.0-85016927893&partnerID=MN8TOARS
dc.languageeng
dc.pbn.affiliationlinguistics
dc.relation.ispartofJournal of Intercultural Communication
dc.rightsOther
dc.sciencecloudnosend
dc.subject.enintercultural communication, business communication, cultural diversity, stereotypes, Chinese managers, collectivism, psychological needs
dc.titleCultural differences, stereotypes and communication needs in intercultural communication in a global multicultural environment: The employees’ perspective
dc.typeJournalArticle
dspace.entity.typePublication