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Dostęp zamkniętyThe Impact of the Pandemic (COVID-19) on Globalization – The Perspective of Electronic Commerce
| dc.abstract.en | Purpose: The objective of this article is to examine the impact of e-commerce and m-commerce on broadly perceived globalization factors before and during the COVID-19 pandemic in the opinion of customers. Design/methodology/approach: The CAWI method was used with the participation of individual, active internet users from both periods. The differences between the results were analyzed using the distance indices: city distance and Euclidean distance. The data from March 2020 (before the pandemic) and from December 2020 (during the pandemic) were used as the basis for comparisons. Findings: The findings point to increasing diversification in the product/services range and the growing number of goods and services purchased abroad. There occur much smaller differences with regard to infrastructure factors which have a direct influence on foreign e-commerce. Also, in the respondents’ opinions, greater popularity and more frequent use of international commerce solutions during the pandemic is treated as a factor which supports the development of globalization. The main observed changes during the COVID-19 pandemic are infrastructure changes (staying at home, remote learning, remote work, etc.) and an extend and standardized approach to e-commerce. The second equally important effect is the shift from desktop computers to mobile devices. Research limitations/implications: The limitation resulted from the research sample obtained in the academic environment. Students are a group supporting the globalization processes, where e-business solutions are widely used, but their purchases of products/services, including foreign goods, are often limited due to lack of funds. Originality/value: The original value of the article is the identification and specification of the main factors supporting globalization in Poland during the COVID-19 pandemic from the point of view of electronic commerce. |
| dc.affiliation | Uniwersytet Warszawski |
| dc.contributor.author | Chmielarz, Witold |
| dc.contributor.author | Fandrejewska, Alicja |
| dc.contributor.author | Zborowski, Marek |
| dc.date.accessioned | 2024-01-26T10:17:17Z |
| dc.date.available | 2024-01-26T10:17:17Z |
| dc.date.issued | 2021 |
| dc.description.finance | Publikacja bezkosztowa |
| dc.description.number | 3 |
| dc.description.volume | 19 |
| dc.identifier.doi | 10.7172/1644-9584.93.3 |
| dc.identifier.issn | 1644-9584 |
| dc.identifier.uri | https://repozytorium.uw.edu.pl//handle/item/122493 |
| dc.identifier.weblink | https://pz.wz.uw.edu.pl/resources/html/article/details?id=226296 |
| dc.language | eng |
| dc.pbn.affiliation | management and quality studies |
| dc.relation.ispartof | Problemy Zarządzania-Management Issues |
| dc.relation.pages | 53-72 |
| dc.rights | ClosedAccess |
| dc.sciencecloud | nosend |
| dc.subject.en | e-commerce |
| dc.subject.en | globalization process |
| dc.subject.en | e-commerce impact on globalization |
| dc.subject.en | pandemic impact on globalization |
| dc.subject.en | COVID-19 |
| dc.title | The Impact of the Pandemic (COVID-19) on Globalization – The Perspective of Electronic Commerce |
| dc.type | JournalArticle |
| dspace.entity.type | Publication |