Licencja
Bridging the Gap: An Evaluation of Business Process Management Education and Industry Expectations – The Case of Poland
Abstrakt (EN)
The fast-growing job market for Business Process Management (BPM) specialists and the need to teach the basics of BPM to students of technical, economic, and even medical faculties pose unique challenges to academic institutions that want to equip students with appropriate skills and knowledge. This article uses a two-pronged methodological approach to assess the compatibility between university BPM education programs and labor market requirements. First, web scraping techniques were used to analyze job offers in the BPM area, identifying essential skills and areas of knowledge required by employers. Second, a study of BPM subject syllabuses was conducted to gain insight into perceived gaps in current educational practices. The above research was preceded by a literature review on the education and skills required to implement and use BPM. The study results indicate a significant discrepancy between university BPM programs and the labor market requirements. The article proposes to significantly reduce this gap by, in cooperation with businesses, standardizing BPM courses at universities, starting with the standardization of teaching business process modeling following BPMN and the introduction of nationwide certification of modeling skills in BPMN. These changes will provide students with a more consistent, market-oriented learning experience, potentially increasing their job readiness and employability. The study underscores the urgency for academia to proactively adapt to labor market trends and contributes to the ongoing discourse on the future trajectory of BPM education.